Head, Technology Shared Service – Stanbic IBTC Bank

Job Category: Banking
Job Type: Full Time
Job Location: Lagos

About Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

Job Description

Job Purpose

  • The primary objective of Technology Shared Service is to provide the disciplines that ensure the collective effort and output of the Technology organisation translates solely to sustainable high-quality Technology services that help to achieve the Stanbic IBTC Bank’s business objectives

Key Responsibilities / Accountabilities

  • Drive the formulation and delivery of Technology Strategies ensuring continuous alignment with the Stanbic IBTC Nigeria’s business strategies
  • Lead Business Management function in support of the Head, Technology & Operations of Stanbic IBTC Nigeria
  • Oversee reports and presentations on Technology performance
  • Oversee Technology Business Control team
  • Identify, report and resolve financial risks and issues
  • Manage manpower resources for the Technology Department of Stanbic IBTC Nigeria in collaboration with People and Culture
  • Oversee Production Assurance and Customer Care team responsible for Service Operations, Service Transition and Service Design
  • Benchmark service levels against other banks with a view to improving our services

Minimum Qualification and Experience

  • First degree
  • Technology Infrastructure Library (ITIL)/IT Service Management qualification
  • Project Management Certification
  • Minimum of 10 years post qualification experience in Technology Service Management
  • Minimum of 5 years experience in the implementation of ITIL Processes (Incident, Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes
  • Minimum of 5 years experience in project delivery

How to Apply

To apply for the above position, please click on the link below. Please ensure to apply according to the instruction provided in the box below. Any other form of application outside what is stated will not be entertained.

Interested and qualified candidates should Click here to apply online