New Media Officer

Company Overview

MTN Nigeria is the largest provider of mobile network access and ICT solutions in Nigeria, connecting whole communities with each other and with the rest of the world.

In 2001, MTN Nigeria was one of the first telecom operators to receive a GSM licence from the Federal Government of Nigeria. Since then, we have led the growth in the voice market and today, we offer an integrated suite of communications products/services, including mobile voice and data, digital and mobile financial services as well as enterprise services to SMEs, public sector and corporate clients.

Position Summary:

Core purpose of the Job

  • Drive effective deployment of new media strategy in alignment with business objectives in general and reputational priorities in particular.
  • Identify  and develop  bespoke content on new media that engages savvy internet stakeholder groups  and aligns with  MTN corporate speak
  • Monitor and track MTN on new media platforms, provide ongoing analysis and reports to the relevant business units
  • Identify perception management opportunities in the  new media space and escalate critical issues for speedy resolution
  • Generate informative and insightful reports about MTNN activity and mention same  in the social media space
  • Develop reader-friendly content that communicates relevant corporate objectives and important customer information to foster articulation of the  MTN point of view and engender  empathy towards the MTN brand
  • Work closely with consultants to track, monitor and analyse online conversations about MTN in new media space.
  • Interface with Marketing, Customer Relations, Sales & Distribution, Enterprise Solutions, Corporate Services and other customer-facing/brand-building business units to drive customer education, acquisition and retention initiatives
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition:

  • Standard Working Condition
  • Experience & Training

Qualifications
Education:

  • First degree in any relevant discipline.
  • Fluent in English.

Experience:

  • Minimum of 3 years’ experience in an area of specialisation; with experience with working with others
  • Experience working in a medium  organization
  • Experience in corporate communications
  • Ability to interpret and implement Communications strategy
  • Experience in deploying web communications, new media marketing activities.

Training:

  • Social Media/ Digital Communication

How to Apply

  • Interested and qualified candidates should click the link below to apply.
  • All applications should be completed on or before the 18th January, 2018.
  • Multiple application is not allowed.
  • Only shortlisted candidate will be contacted.
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