Specialist, Business Intelligence Job at 9mobile, Lagos

Job Category: Telecommunication
Job Type: Full Time
Job Location: Lagos
Company: 9mobile Nigeria

About 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

Job Details

  • Gather and process consumer data for input into EMTS’s overall business plan.

Principal Functions
Operational:

Gather and analyse consumer data along but not limited to the following parameters:

  • Minutes of Use (MOU)
  • Line activation
  • Recharge trends/statistics
  • Customer churn Average call duration
  • Call destinations etc.
  • Develop periodic business intelligence reports based on information analysed and circulate to relevant commercial units.
  • Gather relevant statistics on promotions and new product usage; develop preliminary performance reports and forward to the Manager, Business Intelligence for additional input.
  • Liaise with IT to ensure optimal functionality of all Enterprise Warehouse tools required for data collation and reporting.
  • Develop and maintain an up-to-date database of all consumer information on EMTS’s network.
  • Liaise with relevant units/teams/functions in carrying out all relevant activities.
  • Attend team/divisional/departmental meetings as required.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Business Intelligence.
  • Build predicative modelling on Subscriber profiling, Segmentation, forecasting, market based affinity, churn management.
  • Liaise with Product and Information Department to ensure all launched products are properly developed and implemented to ease BI reporting.
  • Creation and monitoring of Commercial Dashboards for C-Level Executives and various department using SAP Xcelsius and Information Design Tool (IDT).
  • Perform any other duties as assigned by the Manager, Business Intelligence.

Educational Requirements

  • First Degree or its equivalent in a relevant discipline.
  • Three (3) to five (5) years post NYSC relevant work experience.
  • Strong knowledge of Microsoft Excel, Access, and PowerPoint presentation skill.
  • Advance knowledge of Structured Query Language (SQL)

How to Apply:

To apply for the above position, please click on the link below. Please ensure to apply according to the instruction provided in the box below. Any other form of application outside what is stated will not be entertained.

Interested and qualified candidates should Click here to apply online

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