Vacancy for a Retail Manager, Global

Company Overview

IpNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything – people, information, and services.

We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

Position Summary
  • Job Title: Retail Manager, Manager
  • Location: Lagos State, Nigeria 
  • Job Type: Full-time 
  • Job Category: Information Technology

Purpose of the Job (Brief)

The Retail Territory Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned territory. The role ensures driving an increase in ipNX retail business by collaborating with the account teams to recruit subscribers and building relationships to keep them and grow the subscriber base.

Expected Key Results (Detailed KPIs)

  • Achieve sales targets by developing new business with existing and potential clients within the territory
  • Undertake cold calling, ensuring that the number of calls meets call targets as set by management
  • Ensure all required KYC customer requirements are met.
  • Drive Retail Territory Managers (RTM) to achieve their set target.
  • Train and mentor RTM .
  • Manage and maintain a pipeline and ensure all sales administration is kept current at all times using Sales Tracker software.
  • Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close​
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded​
  • Works in collaboration with the team, developing good working relationships​
  • Ensures compliance with ipNX values, policies, and standards, and ensures compliance will all local statutory requirements.  ​

Educational Qualifications & Functional Skills:

  • B.SC Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding Communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
  • Must demonstrate interpersonal capabilities and leadership.

Other Requirements:

  • Customer Focused
  • Understanding of Retail Sales
  • Action oriented
  • Result Driven
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

Method of Application

  • Interested and qualified candidates should click the link below to apply.
  • All applications should be completed and submitted on online.
  • Only shortlisted candidate will be contacted.
  • Applicants whose profile does not match the requirements above, need not apply.
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